Achievements – Re-Elect Joe Smith

Operational Excellence

Launched Amazon Alexa to provide the public with access to court services from the comfort of home, car, or mobile device
Launched new Text Notification service to remind customers about payments and upcoming court dates.
Launched the first-ever Amazon Alexa Skill for customers and attorneys to find their upcoming court dates.
Launched a kiosk in courthouse to assist customers with payments and court hearing locations.
Implemented survey tablets to gauge real-time customer service satisfaction in each office location.
Launched electronic certification of court and official records.
Introduced new credit card readers enabled with chip readers, and Apple/Android payment compatibility.
Launched internal audit program designed to protect tax dollars and cut costs throughout the county and Clerk’s office
Implemented a guardianship audit program, which allows the public to report suspected fraud, waste, and financial mismanagement.
Started electronic recording of Official Records, such as deeds, titles, liens and mortgages.
Expanded foreclosure and tax deeds sales online.
Launched electronic filing of all court cases and documents.

Earned the highest felony collections percentage in the State of Florida, and second for misdemeanor and criminal traffic collections.
Earned $35.3 million in investment earnings since 2019 through strategic fiscal management of the county’s investment portfolio.
Generated $1.47 million through the award-winning Wells Fargo Credit Card Cash Back Program.
Hosted two Operation Green Light events, bringing in $246,000 for local and state government while saving citizens more $97,000 on outstanding case fees. The efforts made more than 1,500 drivers eligible to receive their licenses back.
Reduced operating costs, returning more than $1.8 million to the county and state in the past two years.
Received local, state, and national awards for financial reports, cost-cutting and revenue generating programs.

First St. Lucie County Clerk to be elected to the Florida Court Clerks & Comptrollers, the statewide governing association of all Florida Clerks.
Recipient of the 2018 Partnership Award by Florida Rural Legal Services
Recipient of the 2016 Access to Justice Award by Florida Rural Legal Services Florida Government Finance Officers Association, 2016 Leadership Class Leader
2014 Honorary Chair of SafeSpace’s Walk A Mile in Her Shoes.

Proud recipient of the St. Lucie County Best Places to Work Award from 2010 to 2019.
Earned more than 20 local, state and national awards for Dollars & Sense: Your Practical Guide to County Finances. The annual report is voluntarily produced to help citizens learn how their tax dollars are collected and spent.
The 2014 United Way of St. Lucie County Spirit of St. Lucie - Paul J. Hiott Award for Community Volunteerism.
Earned state and national awards for our customer friendly website.

Hosted seven free paper shredding events, helping citizens save upwards of $75,000.
First Place Corporate Team Fundraiser Award for 2013 Annual Castle Stomp Out Child Abuse 5k Run/Walk.
Received certificate of Appreciation for the Fort Pierce Exchange Club’s 2011 Annual Chili Cook-off.
First Place Corporate Team Fundraiser Award for 2012 Annual Castle Stomp Out Child Abuse 5k Run/Walk.